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RTO ID: 41468
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    • Amritsar, India
    • Janakpuri, New Delhi
    • Karachi, Pakistan
    • Sipocot, Philippines
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english
Unaccredited Soft Skills Training

Business Etiquette

This course examines the basics, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette

Basic Book Keeping

Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. This course will give participants understanding of basic accounting terminology, cash and accrual accounting methods, and how to use the financial statements and create budgets.

Business Writing

This course will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide that extra benefit in the business world that a lot of people are losing.

Administrative Support

In this course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

Budget and Financial Reports

This skills training will give participants a solid foundation in finance. Topics covered are commonly used financial terms, financial statements, budgets, forecasting, purchasing decisions and financial legislation.

Business Ethics

This course will help participants define and understand ethics, its benefits and how to make ethical decisions. They will be able to create strategies to implement ethics at work by identifying ethical and unethical behavior.

Business Succession Planning

This course will teach participants the difference between succession planning and mere replacement planning. How you prepare people to take on the responsibilities of leadership so that the company thrives in the transition is just as important as picking the right person for the job.

Civility at the Work Place

This course introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed.

Lean Process and Six Sigma

This course will provide an introduction to Six Sigma and its data-driven approach for eliminating defects and waste in any business process. It will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in the organization.

Media & Public Relation

In this course, participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. This workshop is designed to provide practical and hands-on tools that will give your participants a skillset in dealing with the media and the public.

Organizational Skills

Through this course the participants will encounter improved productivity, better management, and an overall increase in professional growth. Participants will be given the tools necessary in developing better Organizational Skills

Overcoming Sales Objections

Through this course the participants will learn how to eliminate the objection and push through to get that sale. Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities.

Project Management

This course will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. Working with project planning documents, such as needs assessments, risk management plan, and a communication plan will provide benefits throughout your organization.

Proposal writing

This course will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; through to creating the final, professional product.

Sales Fundamental

This course will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Change Management

This course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Supply Chain Management

This course helps to improve the coordination and relationship between Suppliers, Producers, and Customers. With the help of this course your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction.

Conflict Resolution

This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground.

Team Work & Team Building

This course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. The participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Work Place Diversity

In this course participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community.

Coaching & Mentoring

This course focuses on how to better coach your employees to higher performance. It is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employee’s.

Communication Strategies

In this course participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Delivering Constructive Criticism

Through this course the participants will gain valuable knowledge and skills that will assist them with this challenging task. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees.

Facilitation Skills

This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Knowledge Management

This course will give participants some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the place of a meeting will have your participants on the road to becoming great facilitators themselves.

Leadership & Influence

Through this course , you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Manager Management

Through this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Meeting Management

This course is designed to give participants the basic tools you need to initiate and manage their meetings. Through this course the participants will learn the needed skills in planning and implementing a successful meeting.

Middle Manager

In this course the participants t in middle management must be committed to the goals of the organization and understands how to effectively execute these goals. It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed.

Performance Management

This course helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set

Safety at Work Place

This course helps in reviewing common hazards, safety techniques and after completion, your participants will have the tools to help them create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe

Stress Management

This course will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress

Talent Management

This course helps in reducing the cost. Recruiting the correct people, and keeping a talented workforce is a priority in today’s business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity.

Supervising Others

This course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Employee Motivation

This course will give participants several types of tools to become a great motivator, including goal setting and influencing skills. Participants will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.

Employee Onboarding

This course help to lowers the costs related to employee turnover. This will also increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

Employee Recruitment

Through this course the participants will encounter improved productivity, better management, and an overall increase in professional growth. Participants will be given the tools necessary in developing better Organizational Skills

Generation Gaps

This course will help participants understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. .It helps to Learn how to deal with the Generation Gaps at work will help you become a better manager.

HR Management

This course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This course will provide participants those skills and assist them with certain Human Resource situations.

Measuring Result from Training

The participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Office Politics for Managers

In this participants are taught about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

Train the Trainer

This course will give all types of trainer’s tools to help them create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give your trainees what the need to become a trainer themselves.

Workplace Harassment

This course will help to give participants the tools necessary to recognize harassment in the workplace as well understand your rights and responsibilities under the law, with regard to safety in the workplace.

Workplace Violence

This course will help participants to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy. It will help managers and employees to identify individuals who could become violent and understand how to diffuse dangerous situations.

Customer Service

This course will look at all types of customersand how we can serve them better and improve ourselves in the process. The participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Call Center Training

This course will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole.

Job Search Skills

With the help of this course participants will be more than ready to starttheir search for their perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Presentation Skills

This course will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This course includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience

Time Management

This course will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.

Anger Management

This course will help in teaching participants how to identify their anger triggers and what to do when they get angry. This will help in controlling and limiting anger in participant’s life

Assertive & Self Confidence

This course will give participants an Understanding of what assertiveness and self-confidence each mean .It will encompass many aspects of your participant’s lives and have a positive effect on all of them. This course will provide opportunities and benefits to your participants in their professional and personal lives.

Body Language Basics

This course will provide participants with a great set of skills to understand thatwhat is not said is just as important than what is said. It will also give participants the abilityto see and understand how your own Body Language is being seen.

Creative Problem Solving

This course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course.

Critical Thinking

This coursewill reduce your prejudice and bias which will provide participant a better understanding of their environment. This course will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career.

Emotional Intelligence

This course will help participants to understand and practice self-management, self-awareness, self-regulation, self-motivation and empathy. They will better understand and manage their emotions and relate with others with improved communication.

Impersonal Skills

This course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Participants will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Managing Workplace Anxiety

This course will provide your participants the important skills and resources to recognize and manage workplace anxiety. Through this course participants will be better suited to the challenges that the workplace can bring.

Negotiation Skills

This course will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. The participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Productivity

Through this course participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this course participants will take ownership and begin to lead a more productive life .

Public Speaking

This course will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Work Life Balance

This course willteach the participant’s how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.This course will also help to work less and produce more

BUSINESS MANAGEMENT

Project ManagementSales FundamentalProposal writing
Lean Process and Six Sigma
Basic Book KeepingSupply Chain Management
Overcoming Sales ObjectionsMedia andPublic Relation
Budget and Financial Reports
Business EthicsBusiness WritingAdministrative Support
Business Succession Planning
Business EtiquetteOrganizational Skills
Civility at the Work Place

LEADERSHIP SKILLS

Team Work & Team BuildingMeeting ManagementMiddle Manager
Manager Management
Delivering Constructive Criticism Coaching & MentoringSupervising Others
Safety at Work Place Change Management
Facilitation SkillsKnowledge Management
Conflict ResolutionPerformance Management
Leadership & Influence
Communication StrategiesWork Place Diversity
Stress ManagementTalent Management

HUMAN RESOURCE

Employee Motivation
Employee Onboarding
Workplace HarassmentOffice Politics for Managers
Measuring Result from Training
HR Management
Workplace Violence Generation Gaps
Train the Trainer
Employee Recruitment

PERSONAL DEVELOPMENT

Customer ServiceCall Center TrainingCreative Problem Solving
Critical Thinking
Time ManagementAnger ManagementManaging Workplace Anxiety
Negotiation Skills
Job Search SkillsWork Life Balance
Presentation SkillsEmotional Intelligence
Impersonal Skills
Assertive & Self ConfidenceBody Language Basics
Public SpeakingPersonal Productivity

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